Outage report · Partial outage
Grafana Cloud outage on Sep 22, 2026
IRM Access Issues for a Small Group of Users
What happened
Grafana Cloud reported a partial outage starting Sep 22, 2026, 14:57 UTC, affecting Incident Management and Response (IRM). It was marked resolved at Sep 23, 2026, 11:07 UTC.
- The incident lasted 20h 10m from first report to resolution.
- Grafana Cloud had reported 23 other partial or major outages in the 90 days before it.
- 11 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Grafana Cloud
Between 14:57 UTC on 22 September and 09:00 UTC on 23 September, a small group of users experienced unexpected access issues and undelivered pages in Grafana IRM. This has been fully resolved and all affected users should now have normal access. Thank you for your patience.
What our independent monitoring saw
Our independent monitoring of Grafana Cloud started after this incident, so this report is based on Grafana Cloud's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Grafana Cloud's overall reliability
Grafana Cloud has a reliability score of 33.1/100, with 96.89% effective uptime and 64 incidents over the last 90 days.
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