Outage report · Partial outage
Hightouch outage on Jun 12, 2025
Upstream Google Cloud outage affecting some Hightouch customers
What happened
Hightouch reported a partial outage starting Jun 12, 2025, 18:40 UTC, affecting Sources, Destinations, GCP us-east4 (N. Virginia), GCP europe-west1 (Belgium). It was marked resolved at Jun 12, 2025, 21:30 UTC.
- The incident lasted 2h 50m from first report to resolution.
- It was the 2nd longest of 4 significant outages Hightouch reported in the 12 months up to it.
- Hightouch had reported no other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Hightouch
We are observing recovery of upstream errors for customers using GCP-hosted sources, destinations, storage buckets, and related services.
What our independent monitoring saw
Our independent monitoring of Hightouch started after this incident, so this report is based on Hightouch's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Some customers may be seeing a delay in some analytics dashboards.
Issues with Google Cloud platform - Affecting multiple services
Performance issues and page timeouts due to Google Cloud Outage
Customers experiencing difficulty making calls and joining meetings.
Customers experiencing difficulty making calls and joining meetings.
Hightouch's overall reliability
Hightouch has a reliability score of 89.2/100, with 99.92% effective uptime and 9 incidents over the last 90 days.
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