Live status & reliability report

Dialpad status, outages & reliability

#8 of 12 business phone systemsOperational

Dialpad is a San Ramon, California-based cloud communications company offering business phone, contact center and meetings software.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days Dialpad had 99.65% effective uptime across 7 status page incidents (2 partial or major outages), resolving them in 2h 59m on average.

75.6/100Reliability scoreVisit Dialpad ↗

Is Dialpad down right now?

No, Dialpad is up and running.

  • Dialpad's status page reports all systems operational. Checked .
  • All 2 Dialpad pages we check are responding. Checked .

Official Dialpad status page ↗

Uptime (90d)99.65%7h 25m weighted downtime
Incidents (90d)71.5 per 30 days
Major / partial outages2
Avg time to resolve2h 59m
Outages we detected0by our independent probes

90-day uptime

Aug 4, 2026 – Aug 20, 2026: no incidentsAug 21, 2026: 99.49% uptime, 1 incident (Degraded performance)Aug 22, 2026 – Aug 31, 2026: no incidentsSep 1, 2026: 90.39% uptime, 1 incident (Partial outage)Sep 2, 2026: no incidentsSep 3, 2026: 99.56% uptime, 1 incident (Degraded performance)Sep 4, 2026 – Sep 14, 2026: no incidentsSep 15, 2026: 99.80% uptime, 1 incident (Degraded performance)Sep 16, 2026 – Sep 22, 2026: no incidentsSep 23, 2026: 99.52% uptime, 1 incident (Degraded performance)Sep 24, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 80.33% uptime, 2 incidents (Partial outage)Oct 21, 2026 – Nov 1, 2026: no incidents
90 days ago99.656% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Dialpad's reliability

  • Over the past 12 months, Dialpad published 21 incidents on its status page, 6 of them partial or major outages.
  • Its longest outage on record in that time was “Some customers may be experiencing issues making or receiving calls.” on Oct 20, 2026, which lasted 7h 37m.
  • The part of Dialpad most often affected was Telephony Infrastructure: Inbound Calls (10 of 21 incidents).
  • Incidents most often began on a Tuesday (11 of 21, UTC).
  • Dialpad's 90-day uptime of 99.65% is below the average for business phone systems (99.70%).
  • It resolves incidents faster than the typical business phone system: 2h 59m on average, against a median of 3h 16m.

Score breakdown

Uptime · 40% weight
66
99.657% effective uptime
Incident frequency · 20% weight
69
1.50 weighted incidents per 30 days
Time to resolve · 20% weight
78
2h 59m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

01234Dec1 degraded performance incident1Jan ’262 degraded performance incidents2Feb1 degraded performance incident1Mar1 partial outage incident1Apr1 partial outage incident1 degraded performance incident2May1 partial outage incident3 degraded performance incidents4Jun2 degraded performance incidents2Jul1 degraded performance incident1Aug1 partial outage incident3 degraded performance incidents4Sep1 partial outage incident1 degraded performance incident2OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Dialpad's public pages, measured by our probes.

Not enough data yet — this chart fills in as our monitoring runs.

Score trend

Daily reliability score (rolling 90-day window).

Not enough data yet — this chart fills in as our monitoring runs.

Dialpad incident history (last 90 days)

Source: Dialpad status page · last checked

Our independent monitoring

We check these public Dialpad pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
Login pageUp 100%1774 ms
HomepageUp 100%1916 ms

How Dialpad compares

Dialpad vs Grasshopper

99.65% vs 99.96% uptime

Dialpad vs JustCall

99.65% vs 99.96% uptime

Dialpad vs CloudTalk

99.65% vs 99.91% uptime

Dialpad vs GoTo Connect

99.65% vs 99.87% uptime

Dialpad vs Quo (formerly OpenPhone)

99.65% vs 99.83% uptime

Dialpad vs net2phone

99.65% vs 99.89% uptime

Most reliable Dialpad alternatives →

Dialpad status FAQ

Is Dialpad down right now?

No, Dialpad is up and running. Dialpad's status page currently reports all systems operational, and all 2 of the Dialpad pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Dialpad?

Dialpad has a reliability score of 75.6 out of 100, ranking #8 of 12 business phone systems. Over the last 90 days it had 99.65% effective uptime.

How often does Dialpad have outages?

Dialpad published 7 incidents on its status page in the last 90 days (2 partial or major outages) and 21 in the past 12 months.

How long do Dialpad outages last?

Dialpad resolves incidents in 2h 59m on average. Its longest outage in the past year lasted 7h 37m, on Oct 20, 2026.

Does Dialpad have a status page?

Yes. Dialpad's official status page is status.dialpad.com. We read it every five minutes and keep its full incident history.