Outage report · Major outage
Hotjar outage on Jun 3, 2024
Some session data not being ingested
SeverityMajor outage
StartedJun 3, 2024, 17:24UTC
ResolvedJun 5, 2024, 09:22UTC
Duration1d 15h
What happened
Hotjar reported a major outage starting Jun 3, 2024, 17:24 UTC. It was marked resolved at Jun 5, 2024, 09:22 UTC.
- The incident lasted 1d 15h from first report to resolution.
- Hotjar had reported 1 other partial or major outage in the 90 days before it.
- 3 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Hotjar
This incident is now resolved. Our engineers have resolved the issue with session data ingestion and will continue to work with our cloud provider to ensure continued success. Thanks for bearing with us!
What our independent monitoring saw
Our independent monitoring of Hotjar started after this incident, so this report is based on Hotjar's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Hotjar's overall reliability
99.2/100
Hotjar has a reliability score of 99.2/100, with 100% effective uptime and 2 incidents over the last 90 days.
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