Outage report · Partial outage

Housecall Pro outage on Jun 14, 2021

Adding customers and line item templates to search is down

SeverityPartial outage
StartedJun 14, 2021, 13:47UTC
ResolvedJun 15, 2021, 03:17UTC
Duration13h 29m

What happened

Housecall Pro reported a partial outage starting Jun 14, 2021, 13:47 UTC, affecting Pro web, iOS Mobile App, Android mobile app. It was marked resolved at Jun 15, 2021, 03:17 UTC.

  • The incident lasted 13h 29m from first report to resolution.
  • It was the 3rd longest of 15 significant outages Housecall Pro reported in the 12 months up to it.
  • Housecall Pro had reported 3 other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Housecall Pro

We have deployed a fix for both customers and pricelist templates not showing up in search

Read Housecall Pro's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Housecall Pro started after this incident, so this report is based on Housecall Pro's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Housecall Pro's overall reliability

89.3/100

Housecall Pro has a reliability score of 89.3/100, with 99.93% effective uptime and 2 incidents over the last 90 days.

Visit Housecall Pro ↗

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