Outage report · Major outage
IDEXX Cornerstone outage on Jan 5, 2026
SmartOrder – Patterson Ordering Unavailable
What happened
IDEXX Cornerstone reported a major outage starting Jan 5, 2026, 19:00 UTC, affecting SmartOrder - Online Inventory Ordering. It was marked resolved at Sep 29, 2026, 20:40 UTC.
- The incident lasted 267d 1h from first report to resolution.
- IDEXX Cornerstone had reported no other partial or major outages in the 90 days before it.
- 7 other vendors we track reported a significant incident within 12 hours of it.
Latest update from IDEXX Cornerstone
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of IDEXX Cornerstone started after this incident, so this report is based on IDEXX Cornerstone's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
IDEXX Cornerstone's overall reliability
IDEXX Cornerstone has a reliability score of 58.6/100, with 99.41% effective uptime and 4 incidents over the last 90 days.
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