Live status & reliability report
IDnow status, outages & reliability
IDnow is a Munich-based identity verification provider offering automated and video-based identification, eID and qualified electronic signatures.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days IDnow had 98.46% effective uptime across 4 status page incidents (1 partial or major outage), resolving them in 11h 33m on average.
Is IDnow down right now?
No, IDnow is up and running.
- IDnow's status page reports scheduled maintenance in progress. Checked .
- All 3 IDnow pages we check are responding. Checked .
90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about IDnow's reliability
- Over the past 12 months, IDnow published 23 incidents on its status page, 11 of them partial or major outages.
- Its longest outage on record in that time was “[Advanced Signature] Service Disruption” on Aug 9, 2026, which lasted 1d 8h.
- The part of IDnow most often affected was Check'nSign.io (9 of 23 incidents).
- Incidents most often began on a Monday (6 of 23, UTC).
- IDnow's 90-day uptime of 98.46% is below the average for identity verification providers (99.72%).
- It resolves incidents more slowly than the typical identity verification provider: 11h 33m on average, against a median of 2h 7m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of IDnow's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
IDnow incident history (last 90 days)
- InformationalOct 26, 2026 · resolved in 57m
Affected: VideoIdent, eID, AutoIdent, AutoIdent QES, POS, eSign +2 more
- MaintenanceOct 8, 2026 · ongoing
Affected: VideoIdent, AutoIdent, AutoIdent QES, eSign, Subscribe to SDK notifications
- Degraded performanceSep 16, 2026 · resolved in 23m
[IDCheck.io/PVID/Check'n'Sign] Degraded Performance
Affected: Check'nSign.io, IDCheck.io, IDCheck.io PVID
- Degraded performanceAug 16, 2026 · resolved in 1h 23m
Degraded Performance of eSign with QTSP
Affected: AutoIdent QES, eSign, InstantSign, eSign Wallet
- Major outageAug 9, 2026 · resolved in 1d 8h
[Advanced Signature] Service Disruption
Affected: Check'nSign.io
Source: IDnow status page · last checked
Our independent monitoring
We check these public IDnow pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Homepage | Up | 100% | 365 ms |
| Customer portal (go.idnow.de) | Up | 100% | 174 ms |
| API host | Up | 100% | 171 ms |
How IDnow compares
IDnow status FAQ
Is IDnow down right now?
No, IDnow is up and running. IDnow's status page currently reports maintenance in progress, and all 3 of the IDnow pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is IDnow?
IDnow has a reliability score of 53.9 out of 100, ranking #13 of 13 identity verification providers. Over the last 90 days it had 98.46% effective uptime.
How often does IDnow have outages?
IDnow published 4 incidents on its status page in the last 90 days (1 partial or major outage) and 23 in the past 12 months.
How long do IDnow outages last?
IDnow resolves incidents in 11h 33m on average. Its longest outage in the past year lasted 1d 8h, on Aug 9, 2026.
Does IDnow have a status page?
Yes. IDnow's official status page is status.idnow.de. We read it every five minutes and keep its full incident history.