KYC & Identity Verification · reliability comparison
Didit vs IDnow: which is more reliable? (2026)
Didit is more reliable than IDnow, scoring 93.9 vs 53.9 out of 100. Over the last 90 days Didit reported 2 incidents and IDnow reported 4, with effective uptime of 99.95% and 98.46% respectively. Didit resolves incidents faster on average (53m).
Data updated Nov 1, 2026 · How we score
| Metric | Didit | IDnow |
|---|---|---|
| Reliability score | 93.9 | 53.9 |
| Rank (identity verification providers) | #3 | #13 |
| Uptime (90 days) | 99.95% | 98.46% |
| Incidents (90 days) | 2 | 4 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 53m | 11h 33m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Didit and IDnow differ
- IDnow reported 2× as many incidents as Didit over the last 90 days (4 vs 2).
- Didit had 2 partial or major outages, compared with 1 for IDnow.
- Didit fixes problems faster: 53m on average, against 11h 33m for IDnow (13.2× quicker).
- Didit's longest outage on record lasted 11h 4m (Dec 23, 2025); IDnow's lasted 1d 8h (Aug 9, 2026).
90-day uptime
Didit
IDnow
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Didit incidents
- Partial outageSep 4, 2026 · resolved in 40m
Database issue affecting service availability
Affected: Core APIs, Hosted Verification Web App, Business Console
- Partial outageAug 15, 2026 · resolved in 1h 5m
Database migration issue affecting API availability
Affected: Hosted Verification Web App, Core APIs
Recent IDnow incidents
- InformationalOct 26, 2026 · resolved in 57m
Affected: VideoIdent, eID, AutoIdent, AutoIdent QES, POS, eSign +2 more
- MaintenanceOct 8, 2026 · ongoing
Affected: VideoIdent, AutoIdent, AutoIdent QES, eSign, Subscribe to SDK notifications
- Degraded performanceSep 16, 2026 · resolved in 23m
[IDCheck.io/PVID/Check'n'Sign] Degraded Performance
Affected: Check'nSign.io, IDCheck.io, IDCheck.io PVID
- Degraded performanceAug 16, 2026 · resolved in 1h 23m
Degraded Performance of eSign with QTSP
Affected: AutoIdent QES, eSign, InstantSign, eSign Wallet
- Major outageAug 9, 2026 · resolved in 1d 8h
[Advanced Signature] Service Disruption
Affected: Check'nSign.io
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Veriff · #5 · 99.89% uptime
See the full most reliable kyc & identity verification providers ranking →