Live status & reliability report

Onfido (Entrust) status, outages & reliability

#4 of 13 identity verification providersOperational

Onfido is a document and biometric identity verification service, now part of Entrust, delivered through an API, mobile SDKs and a web SDK.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days Onfido (Entrust) had 99.93% effective uptime across 9 status page incidents (2 partial or major outages), resolving them in 53m on average.

88.7/100Reliability scoreVisit Onfido (Entrust) ↗

Is Onfido (Entrust) down right now?

No, Onfido (Entrust) is up and running.

  • Onfido (Entrust)'s status page reports all systems operational. Checked .
  • All 3 Onfido (Entrust) pages we check are responding. Checked .

Official Onfido (Entrust) status page ↗

Uptime (90d)99.93%1h 21m weighted downtime
Incidents (90d)91.8 per 30 days
Major / partial outages2
Avg time to resolve53m
Outages we detected0by our independent probes

90-day uptime

Aug 5, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 100% uptime, 1 incident (Degraded performance)Aug 25, 2026 – Aug 31, 2026: no incidentsSep 1, 2026: 100% uptime, 1 incident (Partial outage)Sep 2, 2026 – Sep 6, 2026: no incidentsSep 7, 2026: 100% uptime, 1 incident (Degraded performance)Sep 8, 2026: 100% uptime, 1 incident (Degraded performance)Sep 9, 2026 – Sep 21, 2026: no incidentsSep 22, 2026: 99.12% uptime, 1 incident (Partial outage)Sep 23, 2026 – Sep 29, 2026: no incidentsSep 30, 2026: 98.06% uptime, 1 incident (Degraded performance)Oct 1, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 97.75% uptime, 1 incident (Degraded performance)Oct 21, 2026 – Oct 22, 2026: no incidentsOct 23, 2026: 99.64% uptime, 1 incident (Degraded performance)Oct 24, 2026 – Oct 28, 2026: no incidentsOct 29, 2026: 99.81% uptime, 1 incident (Degraded performance)Oct 30, 2026 – Nov 2, 2026: no incidents
90 days ago99.937% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Onfido (Entrust)'s reliability

  • Over the past 12 months, Onfido (Entrust) published 38 incidents on its status page, 18 of them partial or major outages.
  • Its longest outage on record in that time was “Severe service disruption across the platform in EU” on Jan 7, 2026, which lasted 3h 8m.
  • The part of Onfido (Entrust) most often affected was QES (11 of 38 incidents).
  • Onfido (Entrust) reported 9 incidents in the last 90 days, down from 10 in the 90 days before.
  • Incidents most often began on a Tuesday (14 of 38, UTC).
  • Onfido (Entrust)'s 90-day uptime of 99.93% is above the average for identity verification providers (99.72%).
  • It resolves incidents faster than the typical identity verification provider: 53m on average, against a median of 2h 7m.

Score breakdown

Uptime · 40% weight
94
99.938% effective uptime
Incident frequency · 20% weight
63
1.83 weighted incidents per 30 days
Time to resolve · 20% weight
93
53m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

024681 major outage incident3 partial outage incidents1 degraded performance incident2 informational incidents7Dec1 major outage incident2 partial outage incidents1 degraded performance incident3 informational incidents7Jan ’262 partial outage incidents2FebMar1 major outage incident1Apr1 major outage incident1 partial outage incident1 degraded performance incident3May2 major outage incidents1 partial outage incident2 degraded performance incidents1 informational incident6Jun2 degraded performance incidents2Jul1 degraded performance incident1Aug2 partial outage incidents3 degraded performance incidents5Sep3 degraded performance incidents3OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Onfido (Entrust)'s public pages, measured by our probes.

0ms84ms168msNov 1, 2026: 152msNov 2, 2026: 128msNov 1, 2026Nov 2, 2026

Score trend

Daily reliability score (rolling 90-day window).

050100Nov 1, 2026: 88.7Nov 2, 2026: 88.7Nov 1, 2026Nov 2, 2026

Onfido (Entrust) incident history (last 90 days)

Source: Onfido (Entrust) status page · last checked · Subscribe via RSS

Our independent monitoring

We check these public Onfido (Entrust) pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
DashboardUp 100%155 ms
API ping (EU)Up 100%100 ms
API ping (US)Up 100%197 ms

How Onfido (Entrust) compares

Onfido (Entrust) vs Stripe Identity

99.93% vs 99.99% uptime

Onfido (Entrust) vs iDenfy

99.93% vs 99.99% uptime

Onfido (Entrust) vs Didit

99.93% vs 99.95% uptime

Onfido (Entrust) vs Veriff

99.93% vs 99.89% uptime

Onfido (Entrust) vs Jumio

99.93% vs 99.85% uptime

Onfido (Entrust) vs Incode

99.93% vs 99.83% uptime

Most reliable Onfido (Entrust) alternatives →

Onfido (Entrust) status FAQ

Is Onfido (Entrust) down right now?

No, Onfido (Entrust) is up and running. Onfido (Entrust)'s status page currently reports all systems operational, and all 3 of the Onfido (Entrust) pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Onfido (Entrust)?

Onfido (Entrust) has a reliability score of 88.7 out of 100, ranking #4 of 13 identity verification providers. Over the last 90 days it had 99.93% effective uptime.

How often does Onfido (Entrust) have outages?

Onfido (Entrust) published 9 incidents on its status page in the last 90 days (2 partial or major outages) and 38 in the past 12 months.

How long do Onfido (Entrust) outages last?

Onfido (Entrust) resolves incidents in 53m on average. Its longest outage in the past year lasted 3h 8m, on Jan 7, 2026.

Does Onfido (Entrust) have a status page?

Yes. Onfido (Entrust)'s official status page is status.onfido.com. We read it every five minutes and keep its full incident history.