IDEXX Neo outage on Jul 16, 2026

What happened

IDEXX Neo reported a partial outage starting Jul 16, 2026, 15:53 UTC, affecting Neo Software. It was marked resolved at Jul 17, 2026, 12:59 UTC.

• The incident lasted 21h 6m from first report to resolution.
• IDEXX Neo had reported no other partial or major outages in the 90 days before it.
• 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from IDEXX Neo

This incident has been resolved.

Read IDEXX Neo's official incident report ↗

What our independent monitoring saw

Our independent monitoring of IDEXX Neo started after this incident, so this report is based on IDEXX Neo's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageFronteggJul 16, 2026, 08:06 UTC

  Service Outage

• Partial outageWorkOSJul 16, 2026, 08:26 UTC

  Elevated Platform Errors

• Major outageFusionAuth CloudJul 16, 2026, 08:29 UTC

  Investigating outage affecting multiple regions

• Major outageincident.ioJul 16, 2026, 08:32 UTC

  Issues affecting login with SAML

• Partial outageVercelJul 16, 2026, 08:39 UTC

  SAML Single Sign-On (SSO) errors

• Partial outageAmazon CloudFrontJul 16, 2026, 08:44 UTC

  Increased 5xx Errors

• Partial outageAmazon Web Services (AWS)Jul 16, 2026, 08:44 UTC

  Increased 5xx Errors

• Major outageClinikoJul 16, 2026, 08:47 UTC

  Cliniko loading issues

• Major outageCleverTapJul 16, 2026, 08:59 UTC

  Data Ingestion Global Outage

• Major outageIterableJul 16, 2026, 09:27 UTC

  Iterable Application Issues in US Datacenter

• Major outageMeta AdsJul 16, 2026, 09:40 UTC

  Ads Delivery disruption

• Partial outageAmazon AdsJul 16, 2026, 10:47 UTC

  Measurement & Reporting / Reports (EU, FE)

IDEXX Neo's overall reliability

Full IDEXX Neo reliability report and live status → · Most reliable IDEXX Neo alternatives →