Outage report · Major outage

Nextiva outage on Sep 18, 2024

Nextiva vFax Issues

SeverityMajor outage
StartedSep 18, 2024, 06:34UTC
ResolvedSep 18, 2024, 09:47UTC
Duration3h 12m

What happened

Nextiva reported a major outage starting Sep 18, 2024, 06:34 UTC, affecting Nextiva vFAX. It was marked resolved at Sep 18, 2024, 09:47 UTC.

  • The incident lasted 3h 12m from first report to resolution.
  • Nextiva had reported 3 other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Nextiva

Restoration efforts have been completed, and we are seeing successful fax sending and receiving. Faxes are accessible in portals as intended. This incident is resolved.

Read Nextiva's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Nextiva started after this incident, so this report is based on Nextiva's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Nextiva's overall reliability

66.1/100

Nextiva has a reliability score of 66.1/100, with 99.37% effective uptime and 8 incidents over the last 90 days.

Visit Nextiva ↗

Full Nextiva reliability report and live status → · Most reliable Nextiva alternatives →