Outage report · Partial outage
Okta Workforce Identity outage on Jul 22, 2025
Users that should be auto-activated are set in a 'pending action' status.
What happened
Okta Workforce Identity reported a partial outage starting Jul 22, 2025, 18:00 UTC, affecting Core Platform. It was marked resolved at Jul 22, 2025, 20:06 UTC.
- The incident lasted 2h 6m from first report to resolution.
- Okta Workforce Identity had reported 1 other partial or major outage in the 90 days before it.
- 3 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Okta Workforce Identity
At 7/22/2025 11:30 AM PT, the Core Identity team became aware of an issue with authentication to our Core Platform service affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell 4, US Cell 6, US Cell 7, APJ Cell 1, EMEA Cell 9, US Cell 11, US Cell 12, US Cell 14, JP Cell 16, US Preview 1, EMEA Preview 2, US Preview 3, EMEA Cell 1. During this time, admins may notice some users that should be auto-activated stuck in 'Pending User Action' status. Our team is actively investigating this issue. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.
What our independent monitoring saw
Our independent monitoring of Okta Workforce Identity started after this incident, so this report is based on Okta Workforce Identity's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Okta Workforce Identity's overall reliability
Okta Workforce Identity has a reliability score of 37.7/100, with 97.57% effective uptime and 11 incidents over the last 90 days.
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