Outage report · Partial outage

OnceHub outage on Oct 10, 2025

We’ve identified an issue that will prevent Users from being added when a Team is selected in the 'Add Users' pop-up.

SeverityPartial outage
StartedOct 10, 2025, 17:45UTC
ResolvedOct 14, 2025, 10:01UTC
Duration3d 16h

What happened

OnceHub reported a partial outage starting Oct 10, 2025, 17:45 UTC, affecting User Application. It was marked resolved at Oct 14, 2025, 10:01 UTC.

  • The incident lasted 3d 16h from first report to resolution.
  • OnceHub had reported 12 other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from OnceHub

The issue that prevented Users from being added when a Team was selected in the ‘Add Users’ pop-up has been resolved. If you continue to experience any issues, please reach out to us at support@oncehub.com for further assistance.

Read OnceHub's official incident report ↗

What our independent monitoring saw

Our independent monitoring of OnceHub started after this incident, so this report is based on OnceHub's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

OnceHub's overall reliability

74.8/100

OnceHub has a reliability score of 74.8/100, with 99.67% effective uptime and 2 incidents over the last 90 days.

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