Live status & reliability report
New Relic status, outages & reliability
New Relic is an observability platform for application performance monitoring, infrastructure, logs and alerting, headquartered in San Francisco.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days New Relic had 99.93% effective uptime across 5 status page incidents (2 partial or major outages), resolving them in 1h 21m on average.
Is New Relic down right now?
No, New Relic is up and running.
- New Relic's status page reports all systems operational. Checked .
- All 3 New Relic pages we check are responding. Checked .
90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about New Relic's reliability
- Over the past 12 months, New Relic published 23 incidents on its status page, 6 of them partial or major outages.
- Its longest outage on record in that time was “Alert Irregularities in the US Region” on Dec 18, 2025, which lasted 2h 51m.
- The part of New Relic most often affected was APM : US (4 of 23 incidents).
- Incidents most often began on a Monday (6 of 23, UTC).
- New Relic's 90-day uptime of 99.93% is above the average for monitoring & observability tools (99.01%).
- It resolves incidents faster than the typical monitoring tool: 1h 21m on average, against a median of 2h 13m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of New Relic's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
New Relic incident history (last 90 days)
- Partial outageOct 28, 2026 · resolved in 7m
Next-Gen Entity Platform Issues
Affected: Dashboards : JP
- Partial outageSep 25, 2026 · resolved in 2h 36m
Data Irregularities for US region
Affected: APM : US, APM Agent : US, Browser : US, Browser Agent : US, Infrastructure : US, Event API : US +13 more
- InformationalSep 25, 2026 · resolved in <1m
- InformationalSep 16, 2026 · resolved in 5h 32m
- InformationalSep 16, 2026 · resolved in <1m
Data Irregularities for EU Region
Affected: APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe +5 more
Source: New Relic status page · last checked
Our independent monitoring
We check these public New Relic pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Login page | Up | 100% | 682 ms |
| Homepage | Up | 100% | 667 ms |
| NerdGraph API (unauthenticated) | Up | 100% | 365 ms |
How New Relic compares
New Relic status FAQ
Is New Relic down right now?
No, New Relic is up and running. New Relic's status page currently reports all systems operational, and all 3 of the New Relic pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is New Relic?
New Relic has a reliability score of 91.3 out of 100, ranking #3 of 15 monitoring & observability tools. Over the last 90 days it had 99.93% effective uptime.
How often does New Relic have outages?
New Relic published 5 incidents on its status page in the last 90 days (2 partial or major outages) and 23 in the past 12 months.
How long do New Relic outages last?
New Relic resolves incidents in 1h 21m on average. Its longest outage in the past year lasted 2h 51m, on Dec 18, 2025.
Does New Relic have a status page?
Yes. New Relic's official status page is status.newrelic.com. We read it every five minutes and keep its full incident history.