Monitoring & Observability · reliability comparison
New Relic vs Rollbar: which is more reliable? (2026)
Rollbar is more reliable than New Relic, scoring 96.1 vs 89.9 out of 100. Over the last 90 days New Relic reported 6 incidents and Rollbar reported 3, with effective uptime of 99.92% and 99.98% respectively. Rollbar resolves incidents faster on average (37m).
Data updated Nov 2, 2026 · How we score
| Metric | New Relic | Rollbar |
|---|---|---|
| Reliability score | 89.9 | 96.1 |
| Rank (monitoring & observability tools) | #4 | #1 |
| Uptime (90 days) | 99.92% | 99.98% |
| Incidents (90 days) | 6 | 3 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1h 30m | 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where New Relic and Rollbar differ
- New Relic reported 2× as many incidents as Rollbar over the last 90 days (6 vs 3).
- New Relic had 2 partial or major outages, compared with 0 for Rollbar.
- Rollbar fixes problems faster: 37m on average, against 1h 30m for New Relic (2.4× quicker).
- New Relic's longest outage on record lasted 2h 51m (Dec 18, 2025); Rollbar's lasted 12h 9m (May 18, 2026).
90-day uptime
New Relic
Rollbar
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent New Relic incidents
- Degraded performanceNov 2, 2026 · resolved in 1h 46m
Synthetics Ping Monitor Processing Delays in Multiple Regions
Affected: Synthetics : Europe, Synthetics : Europe
- Partial outageOct 28, 2026 · resolved in 7m
Next-Gen Entity Platform Issues
Affected: Dashboards : JP
- Partial outageSep 25, 2026 · resolved in 2h 36m
Data Irregularities for US regionofficial update ↗
Affected: APM : US, APM Agent : US, Browser : US, Browser Agent : US, Infrastructure : US, Event API : US +13 more
- InformationalSep 25, 2026 · resolved in <1m
- InformationalSep 16, 2026 · resolved in 5h 32m
- InformationalSep 16, 2026 · resolved in <1m
Data Irregularities for EU Region
Affected: APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe +5 more
Recent Rollbar incidents
- Degraded performanceOct 28, 2026 · resolved in 13m
Increased occurrence processing pipeline latency
Affected: Core Processing Pipeline, iOS Symbolication processing pipeline, Source map processing pipeline, Proguard processing pipeline
- MaintenanceOct 23, 2026 · ongoing
Affected: iOS Symbolication processing pipeline, Source map processing pipeline, API Tier (api.rollbar.com), Proguard processing pipeline, Core Processing Pipeline, Web Application (app.rollbar.com)
- MaintenanceOct 18, 2026 · ongoing
Affected: Source map processing pipeline, API Tier (api.rollbar.com), Proguard processing pipeline, Homepage (rollbar.com), Core Processing Pipeline, Web Application (app.rollbar.com) +1 more
- MaintenanceOct 14, 2026 · ongoing
Affected: iOS Symbolication processing pipeline, Source map processing pipeline, API Tier (api.rollbar.com), Proguard processing pipeline, Core Processing Pipeline, Web Application (app.rollbar.com)
- MaintenanceSep 23, 2026 · ongoing
Affected: Homepage (rollbar.com), Core Processing Pipeline, Web Application (app.rollbar.com), iOS Symbolication processing pipeline, Source map processing pipeline, API Tier (api.rollbar.com) +1 more
- MaintenanceSep 21, 2026 · ongoing
Affected: API Tier (api.rollbar.com), Proguard processing pipeline, Homepage (rollbar.com), Core Processing Pipeline, Web Application (app.rollbar.com), iOS Symbolication processing pipeline +1 more
Other monitoring & observability tools to consider
- incident.io · #2 · 99.97% uptime
- Checkly · #3 · 99.96% uptime
- UptimeRobot · #5 · 99.93% uptime
- Honeycomb · #6 · 99.86% uptime
See the full most reliable monitoring & observability tools ranking →