Outage report · Partial outage
New Relic outage on Sep 25, 2026
Data Irregularities for US region
What happened
New Relic reported a partial outage starting Sep 25, 2026, 19:57 UTC, affecting APM : US, APM Agent : US, Browser : US, Browser Agent : US, Infrastructure : US, Event API : US, Logs : US, Incident Intelligence API : US and 11 more. It was marked resolved at Sep 25, 2026, 22:33 UTC.
- The incident lasted 2h 36m from first report to resolution.
- New Relic had reported no other partial or major outages in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from New Relic
Between 19:24 UTC and 22:04 UTC, a subset of customers in the US region may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing or suppressed alert notifications for related data. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
What our independent monitoring saw
Our independent monitoring of New Relic started after this incident, so this report is based on New Relic's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
New Relic's overall reliability
New Relic has a reliability score of 89.9/100, with 99.92% effective uptime and 6 incidents over the last 90 days.
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