Monitoring & Observability · reliability comparison
Checkly vs New Relic: which is more reliable? (2026)
Checkly is more reliable than New Relic, scoring 91.1 vs 88.5 out of 100. Over the last 90 days Checkly reported 6 incidents and New Relic reported 6, with effective uptime of 99.96% and 99.90% respectively. New Relic resolves incidents faster on average (1h 21m).
Data updated Nov 2, 2026 · How we score
| Metric | Checkly | New Relic |
|---|---|---|
| Reliability score | 91.1 | 88.5 |
| Rank (monitoring & observability tools) | #3 | #4 |
| Uptime (90 days) | 99.96% | 99.90% |
| Incidents (90 days) | 6 | 6 |
| Partial / major outages | 0 | 3 |
| Avg time to resolve | 1h 54m | 1h 21m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Checkly and New Relic differ
- New Relic had 3 partial or major outages, compared with 0 for Checkly.
- New Relic fixes problems faster: 1h 21m on average, against 1h 54m for Checkly.
- Checkly's longest incident on record lasted 3h 10m (Oct 7, 2026); New Relic's lasted 2h 51m (Dec 18, 2025).
90-day uptime
Checkly
New Relic
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Checkly incidents
- Degraded performanceNov 1, 2026 · resolved in 1h 40m
- Degraded performanceOct 7, 2026 · resolved in 3h 10m
- Degraded performanceOct 5, 2026 · resolved (duration not published)
- Degraded performanceSep 23, 2026 · resolved in 53m
Performance Degradation for Playwright Check Suites in us-east-1
- Degraded performanceSep 18, 2026 · resolved (duration not published)
- Degraded performanceAug 10, 2026 · resolved (duration not published)
Security Notice: Unauthorized Access via Third-Party Analytics Tool
Recent New Relic incidents
- Partial outageNov 2, 2026 · ongoing
Synthetics Ping Monitor Processing Delays in Multiple Regionsofficial update ↗
Affected: Synthetics : Europe, Synthetics : Europe
- Partial outageOct 28, 2026 · resolved in 7m
Next-Gen Entity Platform Issues
Affected: Dashboards : JP
- Partial outageSep 25, 2026 · resolved in 2h 36m
Data Irregularities for US regionofficial update ↗
Affected: APM : US, APM Agent : US, Browser : US, Browser Agent : US, Infrastructure : US, Event API : US +13 more
- InformationalSep 25, 2026 · resolved in <1m
- InformationalSep 16, 2026 · resolved in 5h 32m
- InformationalSep 16, 2026 · resolved in <1m
Data Irregularities for EU Region
Affected: APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe +5 more
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- UptimeRobot · #5 · 99.93% uptime
- Honeycomb · #6 · 99.86% uptime
See the full most reliable monitoring & observability tools ranking →