Otto outage on Jan 27, 2025

What happened

Otto reported a major outage starting Jan 27, 2025, 16:42 UTC, affecting Impromed, Avimark, Cornerstone, eVetPractice/Pulse. It was marked resolved at Jan 27, 2025, 23:28 UTC.

• The incident lasted 6h 46m from first report to resolution.
• It was the longest significant outage Otto reported in the 12 months up to it.
• Otto had reported no other partial or major outages in the 90 days before it.
• 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Otto

This has now been resolved.

Read Otto's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Otto started after this incident, so this report is based on Otto's status page.

Other outages around the same time

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Otto's overall reliability

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