Outage report · Partial outage

Otto outage on Mar 16, 2023

Invoice integration outage

SeverityPartial outage
StartedMar 16, 2023, 18:26UTC
ResolvedMar 16, 2023, 22:19UTC
Duration3h 53m

What happened

Otto reported a partial outage starting Mar 16, 2023, 18:26 UTC, affecting Invoice Imports, Payment Writebacks. It was marked resolved at Mar 16, 2023, 22:19 UTC.

  • The incident lasted 3h 53m from first report to resolution.
  • Otto had reported no other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Otto

This has been resolved and we are working with a few clinics to verify everything is working correctly.

Read Otto's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Otto started after this incident, so this report is based on Otto's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Otto's overall reliability

98.0/100

Otto has a reliability score of 98.0/100, with 100% effective uptime and 1 incidents over the last 90 days.

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