Perplexity outage on Dec 5, 2025

What happened

Perplexity reported a major outage starting Dec 5, 2025, 09:06 UTC. It was marked resolved at Dec 5, 2025, 09:41 UTC.

• The incident lasted 35m from first report to resolution.
• Perplexity had reported 3 other partial or major outages in the 90 days before it.
• 8 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Perplexity

This incident has been resolved.

Read Perplexity's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Perplexity started after this incident, so this report is based on Perplexity's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageAuth0Dec 4, 2025, 21:42 UTC

  Tenant Dashboards unavailable

• Major outageHiBobDec 5, 2025, 08:50 UTC

  Cloudflare Outage Impacting HiBob

• Major outageToastDec 5, 2025, 09:03 UTC

  Toast Status Update

• Partial outageTidioDec 5, 2025, 09:05 UTC

  Connectivity issues for some users

• Major outagePerplexity APIDec 5, 2025, 09:06 UTC

  Service outage

• Major outageResDiaryDec 5, 2025, 09:12 UTC

  ResDiary Unavailable

• Partial outageElementDec 5, 2025, 09:29 UTC

  Helm Registry registry.element.io/helm access issues

• Partial outageHoneycombDec 5, 2025, 20:49 UTC

  Querying and Ingest issues in EU

Perplexity's overall reliability

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