Outage report · Major outage

Recharge outage on Mar 21, 2025

Issues accessing Recharge admin links via Shopify

SeverityMajor outage
StartedMar 21, 2025, 00:41UTC
ResolvedMar 21, 2025, 03:04UTC
Duration2h 22m

What happened

Recharge reported a major outage starting Mar 21, 2025, 00:41 UTC, affecting Recharge Customer Portal, Recharge Merchant Portal. It was marked resolved at Mar 21, 2025, 03:04 UTC.

  • The incident lasted 2h 22m from first report to resolution.
  • Recharge had reported 4 other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Recharge

This incident has been resolved.

Read Recharge's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Recharge started after this incident, so this report is based on Recharge's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Recharge's overall reliability

67.2/100

Recharge has a reliability score of 67.2/100, with 99.43% effective uptime and 4 incidents over the last 90 days.

Visit Recharge ↗

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