Outage report · Major outage
ServiceTitan outage on May 29, 2026
Office Application Service Availability Issue
SeverityMajor outage
StartedMay 29, 2026, 05:56UTC
ResolvedMay 29, 2026, 21:43UTC
Duration15h 47m
What happened
ServiceTitan reported a major outage starting May 29, 2026, 05:56 UTC, affecting Office. It was marked resolved at May 29, 2026, 21:43 UTC.
- The incident lasted 15h 47m from first report to resolution.
- It was the longest significant outage ServiceTitan reported in the 12 months up to it.
- ServiceTitan had reported 4 other partial or major outages in the 90 days before it.
- 8 other vendors we track reported a significant incident within 12 hours of it.
Latest update from ServiceTitan
The issue has been fully resolved, and our third-party cloud provider has confirmed resolution on their end. We thank you for your patience and your continued trust in us while we worked to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!
What our independent monitoring saw
Our independent monitoring of ServiceTitan started after this incident, so this report is based on ServiceTitan's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
ServiceTitan's overall reliability
76.8/100
ServiceTitan has a reliability score of 76.8/100, with 99.70% effective uptime and 8 incidents over the last 90 days.
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