Outage report · Partial outage
Sprinklr outage on May 29, 2026
Generative AI Features Temporarily Unavailable.
What happened
Sprinklr reported a partial outage starting May 29, 2026, 16:06 UTC, affecting EMEA (Prod3), EMEA (Prod5), EMEA (Prod18), EMEA (Prod21). It was marked resolved at May 29, 2026, 18:09 UTC.
- The incident lasted 2h 3m from first report to resolution.
- Sprinklr had reported 6 other partial or major outages in the 90 days before it.
- 7 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Sprinklr
Hi Team , We would like to inform you that the issue impacting AI Agent bots due to GenAI service unavailability has now been resolved. Services are currently stable and functioning normally. The service has since recovered. Our teams will continue to monitor the environment closely to ensure stability.
What our independent monitoring saw
Our independent monitoring of Sprinklr started after this incident, so this report is based on Sprinklr's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Sprinklr's overall reliability
Sprinklr has a reliability score of 45.2/100, with 98.32% effective uptime and 8 incidents over the last 90 days.
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