ShareFile outage on Jan 21, 2025

What happened

ShareFile reported a major outage starting Jan 21, 2025, 13:41 UTC, affecting ShareFile®. It was marked resolved at Jan 21, 2025, 16:47 UTC.

• The incident lasted 3h 6m from first report to resolution.
• It was the 3rd longest of 7 significant outages ShareFile reported in the 12 months up to it.
• ShareFile had reported no other partial or major outages in the 90 days before it.
• 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from ShareFile

This incident has been resolved.

Read ShareFile's official incident report ↗

What our independent monitoring saw

Our independent monitoring of ShareFile started after this incident, so this report is based on ShareFile's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageSuccesswareJan 21, 2025, 14:53 UTC

  SW Mobile Gen2: Technicians are currently encountering difficulties when attempting to set their availability (clock-in) on Mobile

ShareFile's overall reliability

Full ShareFile reliability report and live status → · Most reliable ShareFile alternatives →