Outage report · Partial outage

ShipEngine outage on May 2, 2025

API Timeouts

SeverityPartial outage
StartedMay 2, 2025, 14:15UTC
ResolvedMay 2, 2025, 17:20UTC
Duration3h 5m

What happened

ShipEngine reported a partial outage starting May 2, 2025, 14:15 UTC, affecting ShipEngine API. It was marked resolved at May 2, 2025, 17:20 UTC.

  • The incident lasted 3h 5m from first report to resolution.
  • ShipEngine had reported 1 other partial or major outage in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from ShipEngine

This incident has been resolved.

Read ShipEngine's official incident report ↗

What our independent monitoring saw

Our independent monitoring of ShipEngine started after this incident, so this report is based on ShipEngine's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

ShipEngine's overall reliability

45.2/100

ShipEngine has a reliability score of 45.2/100, with 98.39% effective uptime and 8 incidents over the last 90 days.

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