Outage report · Partial outage

Wave outage on May 2, 2025

iOS mobile Google login error

SeverityPartial outage
StartedMay 2, 2025, 14:12UTC
ResolvedMay 21, 2025, 16:38UTC
Duration19d 2h

What happened

Wave reported a partial outage starting May 2, 2025, 14:12 UTC, affecting Web Application, Receipts Processing. It was marked resolved at May 21, 2025, 16:38 UTC.

  • The incident lasted 19d 2h from first report to resolution.
  • It was the 2nd longest of 16 significant outages Wave reported in the 12 months up to it.
  • Wave had reported 1 other partial or major outage in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Wave

This issue has been resolved. iOS users can upgrade to version 4.9.0 and should be able to use Google Single Sign On without issue. Thank you for your patience, and we apologize for the inconvenience.

Read Wave's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Wave started after this incident, so this report is based on Wave's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Wave's overall reliability

91.1/100

Wave has a reliability score of 91.1/100, with 99.93% effective uptime and 5 incidents over the last 90 days.

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