Outage report · Major outage
Shop-Ware outage on May 26, 2026
Interruption With Mitchell1 Integration
SeverityMajor outage
StartedMay 26, 2026, 15:56UTC
ResolvedMay 26, 2026, 17:36UTC
Duration1h 40m
What happened
Shop-Ware reported a major outage starting May 26, 2026, 15:56 UTC, affecting Mitchell1. It was marked resolved at May 26, 2026, 17:36 UTC.
- The incident lasted 1h 40m from first report to resolution.
- Shop-Ware had reported no other partial or major outages in the 90 days before it.
- 3 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Shop-Ware
The performance interruption with Mitchell1 Parts and Labor guides has now been resolved, and the integration is now functioning normally for all users. If you’re continuing to experience issues, please feel free to reach out to our support team at support@shop-ware.com or by calling (415)890-0906.
What our independent monitoring saw
Our independent monitoring of Shop-Ware started after this incident, so this report is based on Shop-Ware's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Shop-Ware's overall reliability
66.3/100
Shop-Ware has a reliability score of 66.3/100, with 99.78% effective uptime and 6 incidents over the last 90 days.
Visit Shop-Ware ↗Full Shop-Ware reliability report and live status → · Most reliable Shop-Ware alternatives →
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