Outage report · Partial outage
Shop-Ware outage on Oct 3, 2025
Mitchell1/Prodemand, product performance issue
SeverityPartial outage
StartedOct 3, 2025, 14:37UTC
ResolvedOct 3, 2025, 17:12UTC
Duration2h 35m
What happened
Shop-Ware reported a partial outage starting Oct 3, 2025, 14:37 UTC, affecting Mitchell1. It was marked resolved at Oct 3, 2025, 17:12 UTC.
- The incident lasted 2h 35m from first report to resolution.
- Shop-Ware had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Shop-Ware
The integration interruption with Mitchell1/Prodemand has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, please feel free to reach out to our support team at support@shop-ware.com or by calling (415)890-0906.
What our independent monitoring saw
Our independent monitoring of Shop-Ware started after this incident, so this report is based on Shop-Ware's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Shop-Ware's overall reliability
68.2/100
Shop-Ware has a reliability score of 68.2/100, with 99.81% effective uptime and 6 incidents over the last 90 days.
Visit Shop-Ware ↗Full Shop-Ware reliability report and live status → · Most reliable Shop-Ware alternatives →
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