Outage report · Partial outage

Shop-Ware outage on Jun 10, 2025

The application has fully recovered, and the underlying issue at Heroku was resolved early this morning.

SeverityPartial outage
StartedJun 10, 2025, 16:46UTC
ResolvedJun 11, 2025, 12:05UTC
Duration19h 18m

What happened

Shop-Ware reported a partial outage starting Jun 10, 2025, 16:46 UTC, affecting Heroku. It was marked resolved at Jun 11, 2025, 12:05 UTC.

  • The incident lasted 19h 18m from first report to resolution.
  • It was the longest significant outage Shop-Ware reported in the 12 months up to it.
  • Shop-Ware had reported 2 other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Shop-Ware

We are pleased to inform you that Heroku has confirmed that their global outage is now fully resolved. Our dev team has tested and verified that all services are operating as expected, and no further disruptions are anticipated. Thank you again for your patience and understanding throughout this process and we appreciate you sticking with us as we worked through it.

Read Shop-Ware's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Shop-Ware started after this incident, so this report is based on Shop-Ware's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Shop-Ware's overall reliability

71.1/100

Shop-Ware has a reliability score of 71.1/100, with 99.85% effective uptime and 6 incidents over the last 90 days.

Visit Shop-Ware ↗

Full Shop-Ware reliability report and live status → · Most reliable Shop-Ware alternatives →