Outage report · Partial outage

Shop-Ware outage on Apr 24, 2025

[MOTOR Issue Resolved] Important Update from Shop-Ware

SeverityPartial outage
StartedApr 24, 2025, 13:50UTC
ResolvedApr 24, 2025, 19:39UTC
Duration5h 49m

What happened

Shop-Ware reported a partial outage starting Apr 24, 2025, 13:50 UTC, affecting MOTOR DaaS. It was marked resolved at Apr 24, 2025, 19:39 UTC.

  • The incident lasted 5h 49m from first report to resolution.
  • It was the 2nd longest of 6 significant outages Shop-Ware reported in the 12 months up to it.
  • Shop-Ware had reported no other partial or major outages in the 90 days before it.

Latest update from Shop-Ware

To our valued customers, The product performance issue with MOTOR has now been resolved and the program is functioning normally for all users. If you have any questions, please feel free to reach out to our support team. Sincerely, The Support Team

Read Shop-Ware's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Shop-Ware started after this incident, so this report is based on Shop-Ware's status page.

Shop-Ware's overall reliability

69.8/100

Shop-Ware has a reliability score of 69.8/100, with 99.83% effective uptime and 6 incidents over the last 90 days.

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