Outage report · Partial outage

Shop-Ware outage on Feb 21, 2024

PartsTech is experiencing a degradation of service to their Vin decoder mechanism. Status update here: https://partstech.my.site.com/help/s/article/System-Status

SeverityPartial outage
StartedFeb 21, 2024, 19:01UTC
ResolvedFeb 21, 2024, 22:22UTC
Duration3h 21m

What happened

Shop-Ware reported a partial outage starting Feb 21, 2024, 19:01 UTC, affecting PartsTech. It was marked resolved at Feb 21, 2024, 22:22 UTC.

  • The incident lasted 3h 21m from first report to resolution.
  • It was the 3rd longest of 10 significant outages Shop-Ware reported in the 12 months up to it.
  • Shop-Ware had reported no other partial or major outages in the 90 days before it.

Latest update from Shop-Ware

For continued updates on the PartsTech status, please review their status site: https://partstech.my.site.com/help/s/article/System-Status

Read Shop-Ware's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Shop-Ware started after this incident, so this report is based on Shop-Ware's status page.

Shop-Ware's overall reliability

66.0/100

Shop-Ware has a reliability score of 66.0/100, with 99.77% effective uptime and 6 incidents over the last 90 days.

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