Outage report · Major outage

Shopify POS outage on Mar 13, 2023

Some Merchants are experiencing issues accessing Storefronts and Shopify Admins

SeverityMajor outage
StartedMar 13, 2023, 15:24UTC
ResolvedMar 13, 2023, 16:05UTC
Duration41m

What happened

Shopify POS reported a major outage starting Mar 13, 2023, 15:24 UTC, affecting Admin, Checkout, Storefront, Support. It was marked resolved at Mar 13, 2023, 16:05 UTC.

  • The incident lasted 41m from first report to resolution.
  • It was the 3rd longest of 3 significant outages Shopify POS reported in the 12 months up to it.
  • Shopify POS had reported no other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Shopify POS

This incident has been resolved.

Read Shopify POS's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Shopify POS started after this incident, so this report is based on Shopify POS's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Shopify POS's overall reliability

99.5/100

Shopify POS has a reliability score of 99.5/100, with 100% effective uptime and 1 incidents over the last 90 days.

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