Outage report · Major outage

Shopify outage on Mar 13, 2023

Some Merchants are experiencing issues accessing Storefronts and Shopify Admins

SeverityMajor outage
StartedMar 13, 2023, 15:24UTC
ResolvedMar 13, 2023, 16:05UTC
Duration41m

What happened

Shopify reported a major outage starting Mar 13, 2023, 15:24 UTC, affecting Admin, Checkout, Storefront, Support. It was marked resolved at Mar 13, 2023, 16:05 UTC.

  • The incident lasted 41m from first report to resolution.
  • Shopify had reported no other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Shopify

This incident has been resolved.

Read Shopify's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Shopify started after this incident, so this report is based on Shopify's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Shopify's overall reliability

99.5/100

Shopify has a reliability score of 99.5/100, with 100% effective uptime and 1 incidents over the last 90 days.

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