Outage report · Partial outage

SignWell outage on Nov 18, 2025

Network interruptions

SeverityPartial outage
StartedNov 18, 2025, 12:14UTC
ResolvedNov 18, 2025, 18:33UTC
Duration6h 19m

What happened

SignWell reported a partial outage starting Nov 18, 2025, 12:14 UTC, affecting Docsketch Service. It was marked resolved at Nov 18, 2025, 18:33 UTC.

  • The incident lasted 6h 19m from first report to resolution.
  • SignWell had reported no other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from SignWell

Our third-party provider has resolved their network issues and our services are operating normally. We're accepting traffic and processing signatures as usual. This incident is now closed.

Read SignWell's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SignWell started after this incident, so this report is based on SignWell's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

SignWell's overall reliability

100.0/100

SignWell has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit SignWell ↗

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