Outage report · Partial outage

Skio outage on May 16, 2025

Skio Dashboard Login issue

SeverityPartial outage
StartedMay 16, 2025, 09:02UTC
ResolvedMay 16, 2025, 18:29UTC
Duration9h 27m

What happened

Skio reported a partial outage starting May 16, 2025, 09:02 UTC, affecting Skio Customer Portal, Skio Merchant Portal, Skio API. It was marked resolved at May 16, 2025, 18:29 UTC.

  • The incident lasted 9h 27m from first report to resolution.
  • It was the 3rd longest of 5 significant outages Skio reported in the 12 months up to it.
  • Skio had reported 3 other partial or major outages in the 90 days before it.

Latest update from Skio

This incident has been resolved.

Read Skio's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Skio started after this incident, so this report is based on Skio's status page.

Skio's overall reliability

94.8/100

Skio has a reliability score of 94.8/100, with 99.98% effective uptime and 1 incidents over the last 90 days.

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