SkyTab (Shift4) outage on Jan 15, 2026

What happened

SkyTab (Shift4) reported a partial outage starting Jan 15, 2026, 23:16 UTC, affecting Shift4 Dine POS - US, Shift4 Dine POS - Canada, Shift4 Dine POS - UK/EU, Shift4 Customer Hub. It was marked resolved at Jan 18, 2026, 02:43 UTC.

• The incident lasted 2d 3h from first report to resolution.
• It was the 2nd longest of 16 significant outages SkyTab (Shift4) reported in the 12 months up to it.
• SkyTab (Shift4) had reported no other partial or major outages in the 90 days before it.
• 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from SkyTab (Shift4)

The incident has been resolved.

Read SkyTab (Shift4)'s official incident report ↗

What our independent monitoring saw

Our independent monitoring of SkyTab (Shift4) started after this incident, so this report is based on SkyTab (Shift4)'s status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageRipplingJan 15, 2026, 15:50 UTC

  Issues approving timecards and loading schedules

• Major outageBuildOpsJan 16, 2026, 01:34 UTC

  Permissions error impacting all customers

• Partial outageShipStationJan 16, 2026, 09:19 UTC

  ShipStation Access

SkyTab (Shift4)'s overall reliability

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