Outage report · Partial outage
Smartsheet outage on Jun 12, 2025
Google Cloud Service Incident affecting Smartsheet Functionality
What happened
Smartsheet reported a partial outage starting Jun 12, 2025, 18:54 UTC, affecting Attachments, Smartsheet Brandfolder Integration, Bridge by Smartsheet, Core Application, Sign in via Google, Asset Upload, Asset Upload - SFTP, File Library and 9 more. It was marked resolved at Jun 12, 2025, 23:21 UTC.
- The incident lasted 4h 26m from first report to resolution.
- Smartsheet had reported 2 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Smartsheet
On June 12th, 2025, starting at approximately 10:50 AM PDT, we observed a spike in errors and increased latency across several of our core services. Our immediate investigation revealed that the issues were stemming from a service outage experienced by Google Cloud, one of our infrastructure providers. All affected services were fully restored by 1:40 PM PDT on the same day, following Google Cloud's resolution of their incident.
What our independent monitoring saw
Our independent monitoring of Smartsheet started after this incident, so this report is based on Smartsheet's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Some customers may be seeing a delay in some analytics dashboards.
Issues with Google Cloud platform - Affecting multiple services
Performance issues and page timeouts due to Google Cloud Outage
Customers experiencing difficulty making calls and joining meetings.
Customers experiencing difficulty making calls and joining meetings.
Smartsheet's overall reliability
Smartsheet has a reliability score of 59.5/100, with 99.00% effective uptime and 8 incidents over the last 90 days.
Visit Smartsheet ↗Full Smartsheet reliability report and live status → · Most reliable Smartsheet alternatives →
Get Smartsheet outage alerts
We'll email you when Smartsheet reports a partial or major outage, and when it's fixed. Free, and you can stop any time.