Outage report · Partial outage

SpotOn outage on Sep 26, 2024

TSYS Payments May Fail

SeverityPartial outage
StartedSep 26, 2024, 16:05UTC
ResolvedSep 26, 2024, 18:06UTC
Duration2h 1m

What happened

SpotOn reported a partial outage starting Sep 26, 2024, 16:05 UTC, affecting SpotOn Online Ordering. It was marked resolved at Sep 26, 2024, 18:06 UTC.

  • The incident lasted 2h 1m from first report to resolution.
  • SpotOn had reported no other partial or major outages in the 90 days before it.

Latest update from SpotOn

The TSYS service outage has been resolved. Please contact support at (877)-814-4102 if you continue to experience payment failures.

Read SpotOn's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SpotOn started after this incident, so this report is based on SpotOn's status page.

SpotOn's overall reliability

99.2/100

SpotOn has a reliability score of 99.2/100, with 100% effective uptime and 2 incidents over the last 90 days.

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