Outage report · Major outage
Stax outage on Nov 18, 2025
Stax Pay and Stax Connect Service Issue
What happened
Stax reported a major outage starting Nov 18, 2025, 13:54 UTC, affecting Web Applications, Scheduled Payments, Stax API, Analytics and Reporting. It was marked resolved at Nov 18, 2025, 18:00 UTC.
- The incident lasted 4h 5m from first report to resolution.
- Stax had reported no other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Stax
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Stax started after this incident, so this report is based on Stax's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
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Stax's overall reliability
Stax has a reliability score of 49.0/100, with 98.48% effective uptime and 4 incidents over the last 90 days.
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