Outage report · Major outage
SugarSync outage on Apr 12, 2026
Login and connectivity issues
What happened
SugarSync reported a major outage starting Apr 12, 2026, 00:57 UTC, affecting Web Application, Desktop Application, Mobile Applications, SugarSync.com Main Website. It was marked resolved at Apr 13, 2026, 14:50 UTC.
- The incident lasted 1d 13h from first report to resolution.
- SugarSync had reported no other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from SugarSync
Our engineers have resolved the issue affecting connectivity and access to SugarSync. All systems are functioning.
What our independent monitoring saw
Our independent monitoring of SugarSync started after this incident, so this report is based on SugarSync's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
SugarSync's overall reliability
SugarSync has a reliability score of 99.2/100, with 100% effective uptime and 2 incidents over the last 90 days.
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