SugarSync outage on Jun 27, 2024

What happened

SugarSync reported a partial outage starting Jun 27, 2024, 19:48 UTC, affecting Emails. It was marked resolved at Jul 1, 2024, 14:24 UTC.

• The incident lasted 3d 18h from first report to resolution.
• It was the 2nd longest of 5 significant outages SugarSync reported in the 12 months up to it.
• SugarSync had reported no other partial or major outages in the 90 days before it.
• 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from SugarSync

Our engineers have resolved this issue. All system emails are being sent without delay. If you sent any emails for shared folders, new business user activations, password resets, etc., while this issue was being resolved, please send them again.

Read SugarSync's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SugarSync started after this incident, so this report is based on SugarSync's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageLivestormJun 27, 2024, 08:50 UTC

  Livestorm is currently down

• Partial outageRocket.ChatJun 27, 2024, 13:09 UTC

  360 Dialog unavailable

• Partial outageInsightlyJun 27, 2024, 14:46 UTC

  Login disruption

SugarSync's overall reliability

Full SugarSync reliability report and live status → · Most reliable SugarSync alternatives →