Outage report · Partial outage

SugarSync outage on Oct 17, 2023

Shared Folder Invitation Emails Not Being Sent

SeverityPartial outage
StartedOct 17, 2023, 22:28UTC
ResolvedOct 20, 2023, 18:09UTC
Duration2d 19h

What happened

SugarSync reported a partial outage starting Oct 17, 2023, 22:28 UTC, affecting Emails. It was marked resolved at Oct 20, 2023, 18:09 UTC.

  • The incident lasted 2d 19h from first report to resolution.
  • It was the 3rd longest of 5 significant outages SugarSync reported in the 12 months up to it.
  • SugarSync had reported no other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from SugarSync

This incident has been resolved.

Read SugarSync's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SugarSync started after this incident, so this report is based on SugarSync's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

SugarSync's overall reliability

99.0/100

SugarSync has a reliability score of 99.0/100, with 100% effective uptime and 2 incidents over the last 90 days.

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