Outage report · Partial outage

SugarSync outage on Feb 1, 2022

System emails not being delivered

SeverityPartial outage
StartedFeb 1, 2022, 23:33UTC
ResolvedFeb 7, 2022, 15:36UTC
Duration5d 16h

What happened

SugarSync reported a partial outage starting Feb 1, 2022, 23:33 UTC, affecting Emails. It was marked resolved at Feb 7, 2022, 15:36 UTC.

  • The incident lasted 5d 16h from first report to resolution.
  • SugarSync had reported no other partial or major outages in the 90 days before it.

Latest update from SugarSync

Our engineers have successfully resolved this incident, and all system emails are being sent out. If you are still not receiving emails, please check your spam filter, contact your network administrator or internet provider to have them investigate why they are not being received

Read SugarSync's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SugarSync started after this incident, so this report is based on SugarSync's status page.

SugarSync's overall reliability

99.0/100

SugarSync has a reliability score of 99.0/100, with 100% effective uptime and 2 incidents over the last 90 days.

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