Outage report · Major outage

SugarSync outage on Aug 26, 2021

Unable to login to SugarSync

SeverityMajor outage
StartedAug 26, 2021, 17:25UTC
ResolvedAug 26, 2021, 21:35UTC
Duration4h 10m

What happened

SugarSync reported a major outage starting Aug 26, 2021, 17:25 UTC, affecting Web Application, Desktop Application, Mobile Applications. It was marked resolved at Aug 26, 2021, 21:35 UTC.

  • The incident lasted 4h 10m from first report to resolution.
  • SugarSync had reported 1 other partial or major outage in the 90 days before it.

Latest update from SugarSync

This incident has been resolved.

Read SugarSync's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SugarSync started after this incident, so this report is based on SugarSync's status page.

SugarSync's overall reliability

99.0/100

SugarSync has a reliability score of 99.0/100, with 100% effective uptime and 2 incidents over the last 90 days.

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