Outage report · Partial outage
SugarSync outage on Sep 11, 2020
Customers are not able to access their SugarSync account
SeverityPartial outage
StartedSep 11, 2020, 22:00UTC
ResolvedSep 18, 2020, 15:03UTC
Duration6d 17h
What happened
SugarSync reported a partial outage starting Sep 11, 2020, 22:00 UTC, affecting Web Application, Desktop Application, Mobile Applications. It was marked resolved at Sep 18, 2020, 15:03 UTC.
- The incident lasted 6d 17h from first report to resolution.
- SugarSync had reported 1 other partial or major outage in the 90 days before it.
Latest update from SugarSync
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of SugarSync started after this incident, so this report is based on SugarSync's status page.
SugarSync's overall reliability
99.0/100
SugarSync has a reliability score of 99.0/100, with 100% effective uptime and 2 incidents over the last 90 days.
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