Outage report · Partial outage

SumUp outage on Jun 27, 2026

Some payments failing

SeverityPartial outage
StartedJun 27, 2026, 13:32UTC
ResolvedJun 27, 2026, 16:34UTC
Duration3h 2m

What happened

SumUp reported a partial outage starting Jun 27, 2026, 13:32 UTC. It was marked resolved at Jun 27, 2026, 16:34 UTC.

  • The incident lasted 3h 2m from first report to resolution.
  • It was the longest significant outage SumUp reported in the 12 months up to it.
  • SumUp had reported 2 other partial or major outages in the 90 days before it.

Latest update from SumUp

**The issue has been fixed and we’re confident it’s resolved** SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our [status page](https://status.sumup.com).

Read SumUp's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SumUp started after this incident, so this report is based on SumUp's status page.

SumUp's overall reliability

54.2/100

SumUp has a reliability score of 54.2/100, with 98.98% effective uptime and 5 incidents over the last 90 days.

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