Outage report · Partial outage

ThriveCart outage on Aug 5, 2026

Issue impacting checkouts and dashboard

SeverityPartial outage

StartedAug 5, 2026, 13:40UTC

ResolvedAug 5, 2026, 16:21UTC

Duration2h 41m

What happened

ThriveCart reported a partial outage starting Aug 5, 2026, 13:40 UTC, affecting Account Login & Dashboard, Checkouts & Payment Processing, Cart Pages & Sales Pages. It was marked resolved at Aug 5, 2026, 16:21 UTC.

The incident lasted 2h 41m from first report to resolution.
It was the 2nd longest of 3 significant outages ThriveCart reported in the 12 months up to it.
ThriveCart had reported 1 other partial or major outage in the 90 days before it.
7 other vendors we track reported a significant incident within 12 hours of it.

Latest update from ThriveCart

We are pleased to confirm that the incident affecting ThriveCart dashboards and checkouts has now been fully resolved. All systems are back to normal. You may experience caching issues, so please refresh or try an incognito window when reviewing your checkouts. Here's a full breakdown of what happened: What happened? Starting at approximately 13:48 UTC on August 5, 2026, ThriveCart started seeing intermittent connectivity issues affecting your dashboard and checkouts, caused by a large and aggressive DDoS attack. What we did about it? At 13:48 UTC, we were alerted and our engineering team began work on a restoration solution, which was successfully deployed within under 2 hours. What's next? We are taking further preventative measures to block at source, and avoid reoccurrences. We will follow up with more information in a postmortem, which shall be published on our blog.

Read ThriveCart's official incident report ↗