Outage report · Major outage
TicketSpice outage on Apr 1, 2021
WePay/Webconnex Payments Gateway Transaction Issues
SeverityMajor outage
StartedApr 1, 2021, 18:50UTC
ResolvedApr 1, 2021, 19:33UTC
Duration43m
What happened
TicketSpice reported a major outage starting Apr 1, 2021, 18:50 UTC. It was marked resolved at Apr 1, 2021, 19:33 UTC.
- The incident lasted 43m from first report to resolution.
- TicketSpice had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from TicketSpice
The issue has been resolved for customers using the WePay/"Webconnex Payments" gateway. We are continuing to monitor our system to ensure all continues to work as expected with this gateway.
What our independent monitoring saw
Our independent monitoring of TicketSpice started after this incident, so this report is based on TicketSpice's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
TicketSpice's overall reliability
100.0/100
TicketSpice has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
Visit TicketSpice ↗Full TicketSpice reliability report and live status → · Most reliable TicketSpice alternatives →
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