Outage report · Major outage

Universe outage on Mar 27, 2020

Primary database outage

SeverityMajor outage
StartedMar 27, 2020, 19:47UTC
ResolvedMar 27, 2020, 21:23UTC
Duration1h 36m

What happened

Universe reported a major outage starting Mar 27, 2020, 19:47 UTC, affecting API, Ticket Processing, Databases. It was marked resolved at Mar 27, 2020, 21:23 UTC.

  • The incident lasted 1h 36m from first report to resolution.
  • Universe had reported 1 other partial or major outage in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Universe

GCP reports all issues have now been resolved.

Read Universe's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Universe started after this incident, so this report is based on Universe's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Universe's overall reliability

48.0/100

Universe has a reliability score of 48.0/100, with 96.66% effective uptime and 1 incidents over the last 90 days.

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