Outage report · Partial outage
Wave outage on Oct 15, 2025
3rd-party Error with Canadian Payments Applications
SeverityPartial outage
StartedOct 15, 2025, 16:44UTC
ResolvedOct 15, 2025, 19:56UTC
Duration3h 12m
What happened
Wave reported a partial outage starting Oct 15, 2025, 16:44 UTC, affecting Payments. It was marked resolved at Oct 15, 2025, 19:56 UTC.
- The incident lasted 3h 12m from first report to resolution.
- Wave had reported 1 other partial or major outage in the 90 days before it.
- 6 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Wave
The impacted Wave Payments applications have been activated. New applications for our Canadian users are now working as expected. Thanks for your patience and we apologize for the interruption.
What our independent monitoring saw
Our independent monitoring of Wave started after this incident, so this report is based on Wave's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Wave's overall reliability
91.1/100
Wave has a reliability score of 91.1/100, with 99.93% effective uptime and 5 incidents over the last 90 days.
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